This is absolutely correct and you can claim via your insurance policy, however you may be required to pay your policy excess and typically your no claims bonus is frozen until your insurer recovers their money. Most insurers outsource their claims handling to accident management companies, these companies are tasks with controlling costs and not necessarily providing your entitlement. We can guarantee your entitlement and will also guarantee a FREE replacement vehicles even if your insurer can't
We hear this on a regular basis and this can be a good thing. This may not be in your interest, their aim is to control the cost of the claim and minimise their pay-out this could mean you won't receive your full entitlement
When we handle your not at fault incident we pursue the claim against the at fault insurer, this guarantees a claim is not logged on your policy, protecting your no claims bonus
Great News! Yes, we will provide you with a free, fully insured replacement vehicle whilst your vehicle is off the road
Thank you for reporting your incident to us. One of our friendly advisors will contact you within the next 30 minutes using the contact details provided.